Contact · 2600 Netherland Ave, Bronx

Not a “contact us” box — a desk that picks up.

Call between 11 and 4 and you get a person who knows what a risk register is. Write to us and a person answers by the next business day. No chatbot, no calendar robot, no six-email “nurture” sequence.

Phone desk opens at 11am today

A HUMAN ANSWERS · BRONX NY · A HUMAN ANSWERS ·LIVEVOICE
Phone
(914) 523-3182

Mon–Fri 11am–4pm. Miss us and leave a message: we call back the next business day, from this same number.

Email
info@doveliocybersecurity.com

One shared inbox, read by the people who do the work. Please don’t attach patient records.

The door
2600 Netherland Ave
Bronx, NY 10463

Meetings by appointment. Most of the work happens at your practice, not ours.

Evenings
By appointment

For practices that can’t pause patients. Ask when you call and we’ll find a slot after your last one.

Antique tintype-style photo of a clinic front desk with a telephone, notepad and monitor
THE FIRST CALL · THE FIRST CALL · THE FIRST CALL ·15MIN

Before you dial

What to have on the desk when you call

You don’t need a spreadsheet. You need roughly these six answers, and “I’m not sure” counts as one.

  1. Type of practice, headcountDental, PT, therapy, pediatrics. Staff and providers, a rough number is fine.
  2. Your EHR or practice softwareThe name on the login screen, even if you didn’t choose it.
  3. How people log in todayShared password, text code, an app, a sticky note. We’ve heard all four.
  4. Where the router livesAnd who set it up. Supply closet answers are welcome.
  5. Your last risk analysisThe date, or “never.” Neither one gets a lecture.
  6. The thing that worries you mostA fax, a vendor, a laptop that left the building. We start there.

Don’t know half of these? Fine. That’s what the fifteen minutes is for.

Request a fixed quote

Skip the phone tag. Tell us what you’re running.

Send a few lines about the practice and we reply with the questions we’d ask on a call, then a flat price in writing. From $2,840 for a HIPAA risk assessment, from $1,960 for an MFA rollout, $640 a training session.

Phone desk hours · New York time
Monday11am–4pm
Tuesday11am–4pm
Wednesday11am–4pm
Thursday11am–4pm
Friday11am–4pm
SaturdayClosed
SundayClosed

Evenings by appointment, any weekday. Ask.

NEXT BUSINESS DAY · NEXT BUSINESS DAY ·REPLY1 DAY

Your practice, in a few lines

Goes to info@doveliocybersecurity.com and nowhere else.

Keep patient data out of this box. No names, charts or screenshots. Practice type and EHR name are plenty.

Said at the front desk, written here

The fine print, in plain English

BY APPOINTMENT · BRONX NY · BY APPOINTMENT ·10463BRONX

Dovelio

2600 Netherland Ave
Bronx, NY 10463

Ring ahead first, so someone is at the door when you arrive.

Route me to Netherland Ave
Patient data stays out of email
Don’t send names, charts or screenshots through the form or to our inbox. If the work needs us to see something sensitive, we’ll agree on a safe way to handle it first.
We’re not your 2 a.m. pager
If you think you’re being breached right now, call your attorney and your cyber insurance carrier first. Then call us. We do the paperwork and fixes, not incident response.
Visits are booked, not drop-in
The assessment is a 90-minute walkthrough at your office. Meetings at Netherland Ave happen when we’ve set a time, so we aren’t half out the door when you arrive.
Paying is boring on purpose
One invoice per engagement, flat price agreed in writing first. Pay by ACH, check or card. Security keys are billed at cost, about $55 each.
PICK UP · BRONX NY · MON–FRI 11–4 · PICK UP ·11–4MON–FRI

Still deciding?

Fifteen minutes will tell us both.

(914) 523-3182

If we’re not the right fit, we’ll say so on that call and point you somewhere better. If we are, you leave with a flat number in writing by the next business day.